Centro de Documentacion de Fundación MAPFRE - Insurers: how to lead in the new era of connectivity

MAP20190030632

Insurers: how to lead in the new era of connectivity. — Amsterdam [etc.] : Bain & Company, Inc., 2019

Sumario: Report that collects the results of a survey among insurance consumers in 16 countries to understand what are the aspects that most affect the customer experience, their habits and digital behaviors

1. Empresas de seguros . 2. Servicio al cliente . 3. Nuevas tecnologías . 4. Conectividad . 5. Transformación digital . 6. Experiencia del cliente . I. Bain & Company, Inc. . II. Título.