The Coronavirus experience will likely change habits and reshape business models

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<abstract displayLabel="Summary">The coronavirus pandemic and social distancing measures put in place to contain it are causing an unprecedented economic and psychological shock across the globe. The experience will be a defining event for many societal, business and credit trends. For financial services, much of the impact will be short-term, but we expect there will be far-reaching longer-term effects that will fundamentally reshape many aspects of the macroeconomy, business life and consumer behavior. The crisis has accelerated existing disruptive trends and is causing a rethink of conventional habits, potentially reshaping business models, consumer preferences and competitive dynamics.</abstract>
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