Rethinking life insurance from a transaction to a life, health, wealth and wellness customer experience. 2020 Life ecosystems survey
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008 | 190221e20200801usa|||| ||| ||eng d | ||
040 | $aMAP$bspa$dMAP | ||
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100 | $0MAPA20100049099$aGarth, Denise | ||
245 | 1 | 0 | $aRethinking life insurance$bfrom a transaction to a life, health, wealth and wellness customer experience. 2020 Life ecosystems survey$cDenise Garth, Glenn Westlake |
260 | $aMorristown, NJ [etc.]$bMajesco$c2020 | ||
300 | $a37 p. | ||
490 | 0 | $aMajesco white paper$vAugust 2020 | |
520 | $aThis new era of life insurance is so much different than even just a few years ago. It will pressure insurers to develop products and services that are more affordable, tailored to very specific needs, digital-first, simpler, and grounded in trust. Customer needs, expectations and demands will create demand for new, digital products like on-demand, single-item and embedded coverages, value-added services, and more, that are bundled in a way to help customers manage their lives. Life insurers must reimagine the scope of what they will offer to customers. They must think of it as a compelling customer experience that is wrapped around a risk product and value-added services that are part of a broader health, wealth and wellness ecosystem. This is where exciting new business opportunities await. And where new competitors are emerging. | ||
650 | 4 | $0MAPA20080570590$aSeguro de vida | |
650 | 4 | $0MAPA20080586294$aMercado de seguros | |
650 | 4 | $0MAPA20080586546$aNuevas tecnologías | |
650 | 4 | $0MAPA20080596606$aEvolución del seguro | |
650 | 4 | $0MAPA20080590567$aEmpresas de seguros | |
650 | 4 | $0MAPA20170006503$aTransformación digital | |
650 | 4 | $0MAPA20150006509$aExperiencia del cliente | |
650 | 4 | $0MAPA20080550592$aEncuestas | |
700 | 1 | $0MAPA20190002189$aWestlake, Glenn | |
710 | 2 | $0MAPA20180015519$aMajesco |