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MAP20210001710A, KumaresanTop trends in life insurance : 2021 / Kumaresan A , Saurav Swaraj, Vipul Mehta. — Paris : Capgemini, 202028 p.Sumario: COVID-19 continues to hace a serious impact on the life insurance industry. Job losses, defunct traditional channels, and lack of real-time response have significantly affected the entire customer life cycle from acquisition to retenrion. Prolonged lockdowns and social distancing norms have impacted customer service as well. The low-interest-rate environment has also had a major impact on insurance firm profits. At the same time, interest in life insurance policies has grown significantly during this same period1. Seguro de vida. 2. Perspectivas del seguro. 3. Mercado de seguros. 4. Tendencias. 5. Empresas de seguros. I. Swaraj, Saurav. II. Mehta, Vipul . III. Capgemini. IV. Título.