Digital astery : how organizations have progressed in their digital transformations over the past two years

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<title>Digital astery</title>
<subTitle>: how organizations have progressed in their digital transformations over the past two years</subTitle>
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<namePart>Crummenerl, Claudia </namePart>
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<namePart>Capgemini Research Institute</namePart>
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<dateIssued>2021</dateIssued>
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<abstract displayLabel="Summary">On average, 60% of organizations today say they have the digital capabilities and 62% say they have the leadership capabilities required for digital transformation  up 24% and 26% from 2018, respectively. We realize the scale of increase from 2018 to 2020 that our research reveals is vast. There is no doubt that the COVID-19 pandemic has forced many companies to reinvent themselves and accelerate their transformation. Given this urgency for change  and less resistance to it  it could be that respondents are more enthusiastic and optimistic about the maturity of their organization's overall capabilities today. Since they were witnessing such a rapid pace of capability building in areas such as virtual work and communication and collaboration tools at the start of the pandemic, they might have tended to over-estimate or inflate their maturity in all capabilities we tested in May and June of 2020. Therefore, this positive perception could be driving the increase from 2018 to 2020.</abstract>
<note type="statement of responsibility">Claudia Crummenerl...[et al.]</note>
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<topic>Digitalización</topic>
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<topic>COVID-19</topic>
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