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Customer service with AI and automation

Recurso electrónico / Electronic resource
Registro MARC
Tag12Valor
LDR  00000cab a2200000 4500
001  MAP20210007774
003  MAP
005  20220911190136.0
008  210305e20210201sgp|||p |0|||b|eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎216
24500‎$a‎Customer service with AI and automation
520  ‎$a‎All client-facing industries must maintain rigorous standards of customer service, and insurance is no different. Today, insurance companies have adopted a range of channels for dealing with claims processing, after sales service and policy enquiries. These include traditional call centres, sales agents and, more recently, apps for mobile devices.
650 4‎$0‎MAPA20080593483‎$a‎Servicio al cliente
650 4‎$0‎MAPA20080611200‎$a‎Inteligencia artificial
650 4‎$0‎MAPA20080568009‎$a‎Automatización
650 4‎$0‎MAPA20080590567‎$a‎Empresas de seguros
7730 ‎$w‎MAP20090003767‎$t‎Asia insurance review‎$d‎Singapore : Ins Communications Pte Ltd., 2009-‎$x‎0218-2696‎$g‎01/02/2021 Número 2 - febrero 2021 , p. 48-49