World insurance report 2021
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| Tag | 1 | 2 | Valor |
|---|---|---|---|
| LDR | 00000cam a22000004b 4500 | ||
| 001 | MAP20210003851 | ||
| 003 | MAP | ||
| 005 | 20230321113904.0 | ||
| 008 | 180327s2021 fra|||| ||| ||eng d | ||
| 040 | $aMAP$bspa$dMAP | ||
| 084 | $a219 | ||
| 245 | 1 | 0 | $aWorld insurance report 2021 |
| 260 | $aParis [etc.]$bCapGemini$bEFMA$c2021 | ||
| 300 | $a40 p. | ||
| 520 | $aThe report finds that insurers need to rethink their distribution models to offer uninterrupted service, superior customer experience (CX), and maximum value as the industry's business dynamics continue to evolve. As natural disasters and emerging risks such as COVID-19 become more severe, and lockdowns and social distancing spur the adoption of digital channels, the world is more insurance conscious. Therefore, insurers need to empower their distribution network with emerging technologies, including augmented and virtual reality and AI, and embed insurance in customers' daily lives by embracing open insurance | ||
| 650 | 4 | $0MAPA20080586294$aMercado de seguros | |
| 650 | 4 | $0MAPA20080610326$aDistribución de seguros | |
| 650 | 4 | $0MAPA20080586546$aNuevas tecnologías | |
| 650 | 4 | $0MAPA20170006503$aTransformación digital | |
| 650 | 4 | $0MAPA20150006509$aExperiencia del cliente | |
| 650 | 4 | $0MAPA20080609542$aCanales de distribución | |
| 650 | 4 | $0MAPA20080577636$aRealidad virtual | |
| 650 | 4 | $0MAPA20080611200$aInteligencia artificial | |
| 650 | 4 | $0MAPA20080611880$aPerspectivas del seguro | |
| 710 | 2 | $0MAPA20080436452$aCapgemini | |
| 710 | 2 | $0MAPA20080432287$aAsociación Europea de Dirección y Marketing Financiero |