World insurance report 2021
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<rdf:Description>
<dc:creator>Capgemini</dc:creator>
<dc:creator>Asociación Europea de Dirección y Marketing Financiero</dc:creator>
<dc:date>2021</dc:date>
<dc:description xml:lang="es">Sumario: The report finds that insurers need to rethink their distribution models to offer uninterrupted service, superior customer experience (CX), and maximum value as the industry's business dynamics continue to evolve. As natural disasters and emerging risks such as COVID-19 become more severe, and lockdowns and social distancing spur the adoption of digital channels, the world is more insurance conscious. Therefore, insurers need to empower their distribution network with emerging technologies, including augmented and virtual reality and AI, and embed insurance in customers' daily lives by embracing open insurance</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/175607.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:publisher>CapGemini</dc:publisher>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Mercado de seguros</dc:subject>
<dc:subject xml:lang="es">Distribución de seguros</dc:subject>
<dc:subject xml:lang="es">Nuevas tecnologías</dc:subject>
<dc:subject xml:lang="es">Transformación digital</dc:subject>
<dc:subject xml:lang="es">Experiencia del cliente</dc:subject>
<dc:subject xml:lang="es">Canales de distribución</dc:subject>
<dc:subject xml:lang="es">Realidad virtual</dc:subject>
<dc:subject xml:lang="es">Inteligencia artificial</dc:subject>
<dc:subject xml:lang="es">Perspectivas del seguro</dc:subject>
<dc:type xml:lang="es">Libros</dc:type>
<dc:title xml:lang="es">World insurance report 2021</dc:title>
<dc:format xml:lang="es">40 p.</dc:format>
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