Insurance 2025 and beyond - Insurance reimagined : spotlight on trust, convergence and transformation

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      <subfield code="a">nsurance has undergone a transformation. As we described in our Future of Insurance 2020 report, the industry has faced demographic changes, rapidly evolving customer expectations, advancements in digital technology and analytics, and the challenge of maintaining a continued focus on innovative risk prevention. Though insurers actedslower than we expected, most embraced the need for change. Throughout this transformation, new market entrants and technology-ed innovators known as insurtechs </subfield>
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