The 2022 state of digital customer experience report : an industry analysis of consumers' and brands' digital-first engagement expectations
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| Tag | 1 | 2 | Valor |
|---|---|---|---|
| LDR | 00000cam a22000004b 4500 | ||
| 001 | MAP20220022446 | ||
| 003 | MAP | ||
| 005 | 20220826143323.0 | ||
| 008 | 220826s2022 usa|||| ||| ||eng d | ||
| 040 | $aMAP$bspa$dMAP | ||
| 084 | $a922.13 | ||
| 245 | 1 | 4 | $aThe 2022 state of digital customer experience report$b: an industry analysis of consumers' and brands' digital-first engagement expectations |
| 260 | $aNew York$bVERINT$c2022 | ||
| 520 | $aThis report analyzes the changing customer preferences and behaviors that impact digital-first engagement strategies for enterprise brands. The report provides a comprehensive overview of how consumers communicateor at least prefer to communicatewith brands. It also analyzes the top priorities for large enterprises regarding digital-first engagement initiatives and strategy | ||
| 650 | 4 | $0MAPA20150006509$aExperiencia del cliente | |
| 650 | 4 | $0MAPA20080624019$aComportamiento del consumidor | |
| 650 | 4 | $0MAPA20080558956$aInteracción | |
| 650 | 4 | $0MAPA20080594688$aAnálisis estratégico | |
| 650 | 4 | $0MAPA20080615550$aTécnicas de comunicación | |
| 650 | 4 | $0MAPA20210002564$aOmnicanalidad | |
| 650 | 4 | $0MAPA20130016948$aRetención de clientes | |
| 710 | 2 | $0MAPA20220007573$aVerint |