Customer behavior and loyalty in insurance: global edition 2023 : consumers to insurers: more risk-prevention services, please, and more convenient digital channels

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<title>Customer behavior and loyalty in insurance: global edition 2023</title>
<subTitle>: consumers to insurers: more risk-prevention services, please, and more convenient digital channels</subTitle>
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<publisher>Bain & Company</publisher>
<dateIssued>2023</dateIssued>
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<abstract displayLabel="Summary">The traditional premise of insuranceproviding capital to cover risk and reimburse claimsdoesn't fully satisfy anymore. Customers increasingly are looking for help from insurers to reduce and even prevent the risks that pervade their lives</abstract>
<note>Internacional</note>
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<topic>Satisfacción del cliente</topic>
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<topic>Fidelización de clientes</topic>
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<topic>Prevención de riesgos</topic>
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<topic>Innovación empresarial</topic>
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<topic>Transformación digital</topic>
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