The 2024 AI handbook for insurance leaders : how insurers can turn AI promises into tangible outcomes

<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.loc.gov/MARC21/slim http://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd">
  <record>
    <leader>00000cam a22000004b 4500</leader>
    <controlfield tag="001">MAP20240007423</controlfield>
    <controlfield tag="003">MAP</controlfield>
    <controlfield tag="005">20240521122810.0</controlfield>
    <controlfield tag="008">220119s20240501usa||||       ||| ||spa d</controlfield>
    <datafield tag="040" ind1=" " ind2=" ">
      <subfield code="a">MAP</subfield>
      <subfield code="b">spa</subfield>
      <subfield code="d">MAP</subfield>
    </datafield>
    <datafield tag="084" ind1=" " ind2=" ">
      <subfield code="a">216.1</subfield>
    </datafield>
    <datafield tag="245" ind1="1" ind2="4">
      <subfield code="a">The 2024 AI handbook for insurance leaders</subfield>
      <subfield code="b">: how insurers can turn AI promises into tangible outcomes</subfield>
    </datafield>
    <datafield tag="260" ind1=" " ind2=" ">
      <subfield code="a">[Tysons Corner, Virginia]</subfield>
      <subfield code="b">Appian Corporation</subfield>
      <subfield code="c">2024</subfield>
    </datafield>
    <datafield tag="300" ind1=" " ind2=" ">
      <subfield code="a">14 p.</subfield>
    </datafield>
    <datafield tag="520" ind1=" " ind2=" ">
      <subfield code="a">As AI changes the insurance landscape, top-performing organizations need to keep up with the latest risks, trends, and opportunities. Artificial intelligence has captured headlines. Transformation is on the horizon,
and few industries will remain untouched by this revolutionary technology. Insurance is no exception. AI offers multiple benefits to insurers, including faster customer service, increased efficiency, and reduced costs. Companies that adopt AI effectively will have an insurmountable advantage over peers who lag behind. And AI will touch nearly every aspect of insurance from broker and agent operations to underwriting to risk management to claims processing and beyond. Despite the blue skies of AI, clouds have formed. Given the heavily regulated nature of insurance, AI carries risksand insurers have felt the impact. From claim denials to bias to privacy issues, insurance companies must walk a fine line to implement AI without causing reputational or legal damage (while still contending with a vast and complex technology landscape).</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080611200</subfield>
      <subfield code="a">Inteligencia artificial</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080590567</subfield>
      <subfield code="a">Empresas de seguros</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080545338</subfield>
      <subfield code="a">Seguros</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080545260</subfield>
      <subfield code="a">Riesgos</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080593483</subfield>
      <subfield code="a">Servicio al cliente</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20120026414</subfield>
      <subfield code="a">Eficiencia operacional</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080600600</subfield>
      <subfield code="a">Corredores de seguros</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080591182</subfield>
      <subfield code="a">Gerencia de riesgos</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080556495</subfield>
      <subfield code="a">Siniestros</subfield>
    </datafield>
    <datafield tag="651" ind1=" " ind2="1">
      <subfield code="0">MAPA20080637743</subfield>
      <subfield code="a">Europa</subfield>
    </datafield>
    <datafield tag="710" ind1="2" ind2=" ">
      <subfield code="0">MAPA20240002541</subfield>
      <subfield code="a">Appian Corporation</subfield>
    </datafield>
    <datafield tag="856" ind1=" " ind2=" ">
      <subfield code="u">https://appian.com/learn/resources/resource-center/demos-ebooks-guides/2024/ai-handbook-for-insurance-leaders.html</subfield>
    </datafield>
  </record>
</collection>