Bridge the customer experience divide : ensure life insurance relevancy through relentless customer centricity
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| Tag | 1 | 2 | Valor |
|---|---|---|---|
| LDR | 00000cam a22000004b 4500 | ||
| 001 | MAP20240016883 | ||
| 003 | MAP | ||
| 005 | 20241018124408.0 | ||
| 008 | 220127s2024 fra|||| ||| ||eng d | ||
| 040 | $aMAP$bspa$dMAP | ||
| 084 | $a341 | ||
| 245 | 1 | 0 | $aBridge the customer experience divide$b: ensure life insurance relevancy through relentless customer centricity |
| 260 | $aParis [etc.]$bCapGemini Research Institute$c2024 | ||
| 300 | $a36 p. | ||
| 490 | 0 | $aWorld Report Series 2025$vLife Insurance | |
| 520 | $aThe World Life Insurance Report 2025 reflects the views of 6,186 life insurance customers in 18 countries, as well as findings from interviews with 213 executives from leading life insurance companies in 16 markets; both research initiatives gathered input from all regions of the world: the Americas, Europe and Asia-Pacific. Our report's analysis of the life insurance industry suggests that only a small group of life insurers worldwide-five percent-deliver exceptional customer experience (CX) and achieve expert status | ||
| 650 | 4 | $0MAPA20080570590$aSeguro de vida | |
| 650 | 4 | $0MAPA20080586294$aMercado de seguros | |
| 650 | 4 | $0MAPA20080590567$aEmpresas de seguros | |
| 650 | 4 | $0MAPA20110021368$aPersonalización de productos | |
| 650 | 4 | $0MAPA20120019492$aTendencias | |
| 650 | 4 | $0MAPA20080611880$aPerspectivas del seguro | |
| 650 | 4 | $0MAPA20150006509$aExperiencia del cliente | |
| 650 | 4 | $0MAPA20080593483$aServicio al cliente | |
| 650 | 4 | $0MAPA20080554866$aInnovación | |
| 650 | 4 | $0MAPA20080611200$aInteligencia artificial | |
| 710 | 2 | $0MAPA20080436452$aCapgemini | |
| 830 | 0 | $0MAPA20240022266$aWorld Report Series 2025 | |
| 856 | $uhttps://www.capgemini.com/insights/research-library/world-reports/ |