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Comprender, documentar, implantar, mantener ISO 9000

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<namePart>Gallego Laborda, Germán</namePart>
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<abstract>Introducción -- Comprender la norma  -- Documentación -- Implantación -- Mantenimiento -- Anexos: Informatización. Certificación. Documentos e impresos. La familia ISO 9000. ISO 9000 en Internet. Vocabulario</abstract>
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<topic>Empresas</topic>
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<topic>Pequeñas y medianas empresas</topic>
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<topic>Certificación</topic>
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