Centro de Documentacion de Fundación MAPFRE - SHAPA : an interactive software environment for protocol analysis

MAP20071019708

SHAPA : an interactive software environment for protocol analysis / Penelope M. Sanderson, Jeffrey M. James and Karen S. Seidler

Sumario: This paper briefly reviews work on verbal report and describes SHAPA, an interactive program for performing both verbal and non-verbal protocol analysis. To a certain analysis, SHAPA is to protocol data what a spreadsheet program is to numerical data or what a word processor is to text: it is intelligent about the sorts of things a researcher might want to do with verbal or non-verbal protocols, while being blind to particular domains, contexts, or theories

En: Ergonomics. - London and Washington. - Vol. 32, nº 11, November 1989 ; p. 1271-1302

1. Ergonomía . 2. Programas informáticos . 3. Protocolo . 4. Comportamiento humano . 5. Software . 6. Intercambio electrónico de datos . 7. Análisis de datos . 8. Tecnología de la información . 9. Programa SHAPA . I. James, Jeffrey M. . II. Seidler, Karen S. . III. Título. IV. Título: Ergonomics.