SHAPA : an interactive software environment for protocol analysis

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<title>SHAPA</title>
<subTitle>: an interactive software environment for protocol analysis</subTitle>
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<title>Ergonomics</title>
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<name type="personal" usage="primary" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080310707">
<namePart>Sanderson, Penelope M.</namePart>
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<name type="personal" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080195656">
<namePart>James, Jeffrey M.</namePart>
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<name type="personal" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080206819">
<namePart>Seidler, Karen S.</namePart>
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<abstract displayLabel="Summary">This paper briefly reviews work on verbal report and describes SHAPA, an interactive program for performing both verbal and non-verbal protocol analysis. To a certain analysis, SHAPA is to protocol data what a spreadsheet program is to numerical data or what a word processor is to text: it is intelligent about the sorts of things a researcher might want to do with verbal or non-verbal protocols, while being blind to particular domains, contexts, or theories</abstract>
<note type="statement of responsibility">Penelope M. Sanderson, Jeffrey M. James and Karen S. Seidler</note>
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<topic>Ergonomía</topic>
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<topic>Programas informáticos</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080552282">
<topic>Protocolo</topic>
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<topic>Comportamiento humano</topic>
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<topic>Software</topic>
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<topic>Intercambio electrónico de datos</topic>
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<topic>Análisis de datos</topic>
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<topic>Tecnología de la información</topic>
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<topic>Programa SHAPA</topic>
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<title>Ergonomics</title>
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<publisher>London and Washington</publisher>
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<text>Vol. 32, nº 11, November 1989 ; p. 1271-1302</text>
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