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Managing change : the art of balancing

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      <subfield code="a">The organizing element of all these activities is the hard work of educating, training, and preparing the organization to think, feel, an act differently. In companies where change is successful, the leaders look at the whole mobile and the congruence of operations and emotions. It is far too easy to equate change with specific tasks. The real contribution of leadership in a time of change lies in managing the dynamics, not the pieces. The fundamental job of leadership is to deal with the dynamics of change, the confluence and congruence of the forces that change unleashes, so that the company is better prepared to compete</subfield>
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      <subfield code="g">November-December 1993 ; p. 109-118</subfield>
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