Investing in people
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| Tag | 1 | 2 | Valor |
|---|---|---|---|
| LDR | 00000nab a2200000 i 4500 | ||
| 001 | MAP20071021924 | ||
| 003 | MAP | ||
| 005 | 20080418120610.0 | ||
| 007 | hzruuu---uuuu | ||
| 008 | 950307e19950101gbr|||| | |00010|eng d | ||
| 040 | $aMAP$bspa | ||
| 084 | $a10 | ||
| 100 | 1 | $0MAPA20080053864$aPratt, Kevin | |
| 245 | 1 | 0 | $aInvesting in people$cKevin Pratt |
| 520 | $aQuality has become one of the buzzworkds of the 1990s. But is more than simply jargon. Companies investing in quality are reaping the benefits. As far as the insurance sector is concerned the principal objective standard is "investor in people" (IIP), which is designed for service industries. Firms are awarded IIP by their local training and Enterprise Councils (TECs). Under the process, the business procedures must be seen to satisfy an objective national standard, be assessed, verified and recognised by external experts and be subject to periodic review | ||
| 650 | 1 | 1 | $0MAPA20080590567$aEmpresas de seguros |
| 650 | 1 | 1 | $0MAPA20080589370$aCalidad de servicio |
| 650 | 1 | 1 | $0MAPA20080584313$aControl de calidad |
| 650 | 1 | 1 | $0MAPA20080593483$aServicio al cliente |
| 650 | 1 | 1 | $0MAPA20080543334$aCalidad |
| 650 | 1 | 1 | $0MAPA20080621896$aPlanificación de la calidad |
| 740 | 4 | $aThe Journal | |
| 773 | 0 | $tThe Journal$dLondon : The Chartered Insurance Institute$gJanuary 1995 ; p. 22-23 |