Centro de Documentacion de Fundación MAPFRE - How to manage an IT outsourcing alliance

MAP20071023963

How to manage an IT outsourcing alliance / F. Warren McFarlan, Richard L. Nolan

Sumario: Companies are increasingly outsourcing information technology for a variety of reasons, such as concern for cost and quality, lagging IT performance, supplier pressure, and other financial factors. The outsourcing solution is acceptable to large and small firms alike because strategic alliances are now more common and the IT environment is changing rapidly. The authors offer their suggestions for determining when to outsource and how to structure and manage the resulting alliance. Most important, they suggest, is to view the outsourcing agreement as a strategic alliance and manage it as such

En: Sloan management review. - Boulder. - Winter 1995 ; p. 9-23

1. Management estratégico . 2. Empresas . 3. Proveedores . 4. Tecnología de la información . 5. Tecnologías interactivas . 6. Alianzas estratégicas . I. Nolan, Richard L. . II. Título. III. Título: Sloan management review.