Enhancing industrial performance : experiences of integrating the human factor

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      <subfield code="a">Enhancing industrial performance refers to the case book that focuses on the effective implementation of sociotechnical innovation, describing real experiences with the management of the human-computer interface. It argues for an ergonomic approach to systems design and evaluation; human factors audits in systems prototyping; user participation in the design process; human centred organizational design; and matching human resources with technological investment. In the paper, four case studies out of 15 are briefly described. It is stressed that the human-oriented design approach should be integrated in a company-wide manufacturing excellence programme. Finally, industry as well as universities need case studies</subfield>
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      <subfield code="t">Ergonomics</subfield>
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      <subfield code="g">Vol. 38, nº 8, August 1995 ; p. 1674-1685</subfield>
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