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Clicks vs. Bricks in the Emerging Online Financial Services Industry

 
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<title>Clicks vs. Bricks in the Emerging Online Financial Services Industry</title>
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<title>Long range planning</title>
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<namePart>Hensmans, Manuel</namePart>
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<namePart>Sipika, Chris</namePart>
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<dateIssued encoding="marc">2001</dateIssued>
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<abstract displayLabel="Summary">This article developes a conceptual framework that considers which e-strategies "bricks" (incumbent ornanisations such as ABN AMRO banck and Prudential Banking) and "clicks" (new entrants such as KPN and First-e) adopt to improve their competitiveness. Four relevant organisational types in the emerging online financial services industry are identified, and ties to legitimacy-providing oorganisations are assessed for their potential both as buffers against environmental turbulence and bridges toward changing stakeholder perspectives</abstract>
<note type="statement of responsibility">Manuel Hensmans, Frans A.J van den Bosch, Henk W. Volberda</note>
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<topic>Estrategia empresarial</topic>
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<topic>Servicios financieros</topic>
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<topic>Entidades financieras</topic>
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<topic>Nuevas tecnologías</topic>
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<topic>Innovación empresarial</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080538217">
<topic>Banca</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080547738">
<topic>Internet</topic>
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<topic>Comercio electrónico</topic>
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<classification authority="">921.9</classification>
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<title>Long range planning</title>
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<publisher>Oxford [etc.]</publisher>
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<part>
<text>vol. 34 nº 2, April 2001 ; p. 231-247</text>
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