Centro de Documentacion de Fundación MAPFRE - Managing psychological claims

MAP20071503071

Managing psychological claims / David R. Price, Michael R. Boutot

Evaluating a psychological injury claim following a crisis event at work presents delicate situation that combines the risk manager's responsability to be business and the compasion involved in addressing the human aspects of crisis management. By setting forth a cleary defined path of evaluation, companies can differentiate between the cases needing legitimate response and those that are unfounded

En: Risk Management. - New York. - nº 6, June 2002 ; p. 46-52

1. Aspectos psicológicos . 2. Crisis laboral . 3. Depresión . 4. Enfermedades mentales . 5. Psicología del trabajo . 6. Prevención de riesgos . I. Risk and Insurance Management Society . II. Título.