Do reports on drinking water quality affect customers' concerns? : experiments in report content
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008 | 031112e20031001usa|||| | |00010|eng d | ||
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100 | 1 | $0MAPA20080246143$aJohnson, Branden B. | |
245 | 1 | 0 | $aDo reports on drinking water quality affect customers' concerns? $b: experiments in report content$cBranden B. Johnson |
520 | 8 | $aIn the Safe Drinking Water Act Amendments of 1996 Congress required that by October 1999 all U.S utilities begin mailing annual reports on drinking water quality to their customers. As part of a broader research project on drinking water beliefs and comunication, experiments examined customer reactions to diverse hypothetical versions of such a report. The versions aimed to test the impact of a report at all. | |
650 | 1 | 1 | $0MAPA20080609788$aComunicación del riesgo |
650 | 1 | 1 | $0MAPA20080602871$aPercepción del riesgo |
650 | 1 | $0MAPA20080562410$aExperimentos | |
650 | 1 | 1 | $0MAPA20080590819$aEstudios de opinión |
650 | 1 | 1 | $0MAPA20080574895$aCalidad del agua |
650 | 1 | 1 | $0MAPA20080575250$aControl del agua |
773 | 0 | $wMAP20077000345$tRisk analysis : an international journal$dNew York and London : Society for Risk Analysis$gVol. 23, nº 5, October, 2003 ; p. 985-998 |