Is talking to an automated teller machine natural and fun?

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<title>Is talking to an automated teller machine natural and fun?</title>
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<title>Ergonomics</title>
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<namePart>Chan, F. Y.</namePart>
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<namePart>Khalid, H.M.</namePart>
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<abstract>Usability and effective issues of using automatic speech  recognition technology to interact with an automated teller machine (ATM) are investigated in two experiments</abstract>
<note type="statement of responsibility">F. Y. Chan, H. M. Khalid</note>
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<title>Ergonomics</title>
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<publisher>London and Washington</publisher>
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<text>Vol. 46, nº 13-14, November 2003 ; p. 1386-1407</text>
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