Do ergonomics improvements increase computer workers'productivity? : an intervention study in a call centre
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| Tag | 1 | 2 | Valor |
|---|---|---|---|
| LDR | 00000nab a2200000 i 4500 | ||
| 001 | MAP20071505678 | ||
| 003 | MAP | ||
| 005 | 20080418124753.0 | ||
| 007 | hzruuu---uuuu | ||
| 008 | 040908e20030101gbr|||| | |00010|eng d | ||
| 035 | $a6800012720 | ||
| 040 | $aMAP$bspa | ||
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| 100 | 1 | $0MAPA20080207373$aSmith, Michael J. | |
| 245 | 1 | 0 | $aDo ergonomics improvements increase computer workers'productivity?$b: an intervention study in a call centre$cMichael J. Smith, Antoinette Derjani Bayehi |
| 520 | 8 | $aThis paper examines whether improving physical ergonomics working conditions affects worker productivity in a call centre with computer-intensive work. A field of study was conducted at a catalogue retail service organization to explore the impact of ergonomics improvements on worker production | |
| 650 | 1 | 1 | $0MAPA20080550653$aErgonomía |
| 650 | 1 | 1 | $0MAPA20080566968$aProductividad |
| 650 | 1 | 1 | $0MAPA20080585112$aEspacio de trabajo |
| 650 | 1 | 1 | $0MAPA20080605155$aCondiciones de trabajo |
| 650 | 1 | 1 | $0MAPA20080547127$aEstudios |
| 700 | 1 | $0MAPA20080358198$aDerjani Bayehi, Antoinette | |
| 740 | 0 | $aErgonomics | |
| 773 | 0 | $tErgonomics$dLondon and Washington$gVol. 46, nº 1-3, January 2003 ; p. 3-18 |