Insurers commit to digital transformation as a lever of high performance

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<abstract displayLabel="Summary">Digital transformation is high on insurers¿ agendas -- In an increasingly competitive and regulated environment, digital transformation will play a key role in streamlining administration to reduce costs, and in optimizing the channel mix -- When it comes to digital transformation, insurers¿ top priority is developing a customercentric distribution model -- Insurers lack a holistic digital transformation strategy covering the entire value chain -- Transformation efforts will often be incremental, although extensive transformation will be more common amongst P&C insurers and larger insurers, in line with investment plans -- Technology investment will be geared to helping insurers integrate their digital capabilities with their core systems and expanding data management capabilities -- Recommendations</abstract>
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