Centro de Documentacion de Fundación MAPFRE - Digital Inclusion in public services : Enhancing digital literacy, skills and inclusion in public services

Publicación: Boston [etc.] : Arthur D. Little, cop. 2016Notas: Sumario: Despite investments and efforts, the performance in connectivity of different European regions is not homogenous. Moreover, our analysis shows two meaningful trends: first, the more confident individuals are with technology, the more they interact online with public authorities; second, the more public R&D budget is devoted to the ICT dimension, the more businesses appear positively dominated by technology. This means having a digital infrastructure is necessary, but not an adequate condition to succeed. European governments should focus on enhancing digital confidence. A Digital Competence Center represents a possible way to increase digital competences as well as public services' inclusion in peoples' lives and businesses' operations. Materia / lugar / evento: Servicios públicos Nuevas tecnologías Conectividad Digitalización Otros autores: Arthur D. Little
Karlsruher Institute of Technology
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