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Moment of truth : inject change into life & health claims

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24510‎$a‎Moment of truth‎$b‎: inject change into life & health claims
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520  ‎$a‎In the multistakeholder world of Life & Health insurance, carriers are undergoing a fundamental shift away from transactions and towards relationships built on trust. Though long considered a cost centre, the business case for transforming the customer experience at the moment of loss is greater than ever
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