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MAP20071501160Sullivan, LauraThe Drive to succeed / by Laura SullivanWhen the insurance industry wouldn't serve some of them, and the hard market inflated the other half's premiums by 200 percent, in the mid-1980s a group of nonprofit executive directors from CalACT (California Association for Coordinated Transportation) decided to take control -- Responsive -- Coverage -- Service -- In Action -- Real resultEn: Risk management. - New York. - December 1999 ; p. 24-281. Empresas de seguros. 2. Gerencia de riesgos. 3. Control de pérdidas. I. Título. II. Título: Risk management.