Harvard business review-Número 10 79 2001
| Título | Autor | Páginas |
|---|---|---|
| Are some customers more equal than others? | ||
| Where leadership starts | Eckert, Robert A. | P. 53-59 |
| The inner life of executive kids : a conversation with child psychiatrist Robert Coles | ||
| Skate to where the money will be | ||
| The Real reason people won't change | Kegan, Robert | P. 85-92 |
| Reinvention with respect : an interview with Jim Kelly of UPS | Kirby, Julia | P. 116-123 |
| Changing a culture of face time | ||
| Welcome to the new world of merchandising |