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Persuasion : the art of influencing people

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      <subfield code="a">The power of persuasion: how empathy and sincerity work wonders for you -- Being a good listener: why listening is so crucial -- Attention please: keepin attention where you want it -- Mind your body language: how to read non-verbal signals from others and send out the risght ones -- Memory magic: the impact of good recall and simple tips to improve your memory -- Make words work for you, the power of psycholinguistics: success can depend on saying the risht thing at the right time -- Telephone telepathy: learn to use the telephone to your best advantage and read situations better -- Negotiating for mutual benefit: understand the psychology involved, to achieve the best possible result -- Difficult people (and their bahaviour): who are they? -- The personality spectrum: how to identify successfully and deal with different 'types'</subfield>
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