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MAP20100002889Beyond lean SDLCs : apply lean tecnhiques to your custom and packaged application portfolios / by Phil Murphy... [et al.]. — Cambridge : Forrester Research, 2010(For application development & program management professionals)Sumario: Lean thinking has come to IT, promising to improve software development with a tighter focus on delivering business value and eliminating waste, driving greater efficiency. However, placing new, Lean applications into overly complex and bloated portfolios is only a partial victory. We must apply Lean techniques to all levels of application management: the software development level to deliver morevalue more quickly and to avoid creating new bloatware applications; the portfolio level to reduce existing waste and bloat in our packaged and custom-built applications; and the strategic application planning level to align all application work to real business priorities. As applications professionals, we have to follow Peter F. Druckers guidance, ensuring that our systems development life cycle (SDLC) processes are Lean and efficient and that the work we do is effective and of the highest value to the organization1. Lean management. 2. Gestión de procesos. 3. Ciclos de vida. 4. Planificación de programas. 5. Servicio al cliente. 6. Eficiencia organizativa. I. Murphy, Phil. II. Forrester. III. For Application development & program management professionals. IV. Título.