Customer service in the information environment
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<title>Customer service in the information environment</title>
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<name type="personal" usage="primary" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080116460">
<namePart>St. Clair, Guy</namePart>
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<dateIssued encoding="marc">1993</dateIssued>
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<publisher>Bowker : Saur</publisher>
<dateIssued>cop. 1993</dateIssued>
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<abstract displayLabel="Summary">Customer service: an introduction -- Initial stages -- The players -- Key tools -- Benefits to the customer/user</abstract>
<note type="statement of responsibility">Guy St. Clair</note>
<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080593483">
<topic>Servicio al cliente</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080615413">
<topic>Servicios de información</topic>
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<topic>Medios de comunicación</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080589370">
<topic>Calidad de servicio</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080612580">
<topic>Sistemas de información</topic>
</subject>
<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080555061">
<topic>Management</topic>
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<classification authority="">922.13</classification>
<location>
<url displayLabel="MÁS INFORMACIÓN" usage="primary display">mailto:centrodocumentacion@fundacionmapfre.org?subject=Consulta%20de%20una%20publicaci%C3%B3n%20&body=Necesito%20m%C3%A1s%20informaci%C3%B3n%20sobre%20este%20documento%3A%20%0A%0A%5Banote%20aqu%C3%AD%20el%20titulo%20completo%20del%20documento%20del%20que%20desea%20informaci%C3%B3n%20y%20nos%20pondremos%20en%20contacto%20con%20usted%5D%20%0A%0AGracias%20%0A</url>
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<title>Information services management</title>
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<identifier type="isbn">1-85739-004-0</identifier>
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