Centro de Documentacion de Fundación MAPFRE

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<title>Experiencia del cliente en seguros</title>
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<dateIssued>2011</dateIssued>
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<abstract displayLabel="Summary">Introducción -- Ficha técnica -- Resultados -- Experiencia en proceso captación -- Experiencia en procesos Siniestros -- Fidelidad -- Satisfacción</abstract>
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<topic>Satisfacción del cliente</topic>
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La Experiencia del cliente en seguros
