MAP20110054885 Gábor Jánszky, Sven 2020, our life in the future... and five predictions for business / by Sven Gábor Jánszky. — London [etc.] : XL Insurance, 2011 (Insight international) Sumario: Natural interfaces between man and machine -- Your customers en route to a professional society -- Your experts on the verge of extinction -- Your communications appreciation rather than attention -- Your sales smart touchpoint management -- Your products no longer individual but adaptive -- Missed business opportunities 1. Modelos de negocio . 2. Empresas . 3. Nuevas tecnologías . 4. Innovación empresarial . 5. Megatendencias . 6. Futuro . 7. Ventas transfronterizas . 8. Productos . 9. Tecnologías interactivas . I. XL Insurance . II. Insight international .