2020, our life in the future... and five predictions for business

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<name type="personal" usage="primary" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20110024857">
<namePart>Gábor Jánszky, Sven</namePart>
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<dateIssued>2011</dateIssued>
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<abstract displayLabel="Summary">Natural interfaces between man and machine -- Your customers en route to a professional society -- Your experts on the verge of extinction -- Your communications appreciation rather than attention -- Your sales smart touchpoint management -- Your products no longer individual but adaptive -- Missed business opportunities</abstract>
<note type="statement of responsibility">by Sven Gábor Jánszky</note>
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<topic>Innovación empresarial</topic>
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<topic>Megatendencias</topic>
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