| LDR | | | 00000cab a2200000 4500 |
| 001 | | | MAP20110056902 |
| 003 | | | MAP |
| 005 | | | 20111003125217.0 |
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| 040 | | | $aMAP$bspa$dMAP |
| 084 | | | $a20 |
| 100 | 1 | | $0MAPA20110025939$aGould, Ant |
| 245 | 1 | 0 | $aNetworking opportunities$cAnt Gould |
| 520 | | | $aWith a brief of developing innovative ways to improve the claims process, the Chartered lnsurance lnstitute's new generation claims group recently finished its year-long pilot. Ant Gould looks at the results and talks to the key players. |
| 650 | | 1 | $0MAPA20080586294$aMercado de seguros |
| 650 | | 1 | $0MAPA20080590567$aEmpresas de seguros |
| 650 | | 1 | $0MAPA20080567118$aReclamaciones |
| 650 | | 1 | $0MAPA20080586546$aNuevas tecnologías |
| 650 | | 1 | $0MAPA20080570286$aRedes sociales |
| 650 | | 1 | $0MAPA20080593483$aServicio al cliente |
| 650 | | 1 | $0MAPA20080614126$aFidelización de clientes |
| 650 | | 1 | $0MAPA20080608217$aProyectos tecnológicos |
| 651 | | 1 | $0MAPA20080638306$aGran Bretaña |
| 710 | 2 | | $0MAPA20080451325$aChartered Insurance Institute |
| 773 | 0 | | $wMAP20077002011$tPost magazine : the insurance world covered since 1840$dLondon : Incisive Financial Publishing Ltd., 2005-2016$g18/08/2011 Número 11 August - 2011 , p. 16-17 |
