MAP20120006041 The Impact of social media on personal lines. — Armonk, New York : Swiss Reinsurance Company, cop. 2011 Sumario: Social media has entered many aspects of our lives including personal lines insurance. Previously, insurers could provide personal injury coverage as part of a personal umbrella policy for little or no premium. With the rise in defamation and cyber-aggression claims from social media, personal lines insurers are confronted with increased exposures 1. Redes sociales . 2. Internet . 3. Comunicación social . 4. Responsabilidad civil . 5. Reclamaciones . 6. Indemnizaciones . 7. Valoración de daños . 8. Riesgos emergentes . 9. Comercio electrónico . I. Swiss Reinsurance Company .