How to make your company think like a customer : customer relationship management

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<rdf:Description>
<dc:creator>Robinson, Floren</dc:creator>
<dc:creator>Brown, Justin M.</dc:creator>
<dc:creator>Accenture</dc:creator>
<dc:date>2012-03-01</dc:date>
<dc:description xml:lang="es">Sumario: Customers today expect an imaginative, high-quality experience in a multichannel environment. Regard this as an opportunity: your company  can leverage new strategies and technologies to create  operations capable of making good on your customercentric promise and growing your business</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/136671.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">CRM</dc:subject>
<dc:subject xml:lang="es">Servicio al cliente</dc:subject>
<dc:subject xml:lang="es">Fidelización de clientes</dc:subject>
<dc:subject xml:lang="es">Estrategia empresarial</dc:subject>
<dc:subject xml:lang="es">Marketing multinivel</dc:subject>
<dc:type xml:lang="es">Artículos y capítulos</dc:type>
<dc:title xml:lang="es">How to make your company think like a customer : customer relationship management</dc:title>
<dc:relation xml:lang="es">En: Outlook : the journal of high-performance business.- [S.l. ] : Accenture. - Núm. 1, 2012 ; 10 p.</dc:relation>
</rdf:Description>
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