What do we know about market discipline in insurance?

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<title>What do we know about market discipline in insurance?</title>
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<abstract displayLabel="Summary">The aim of this article is to summarize the knowledge on market discipline in insurance and other financial service sectors. Market discipline can be defined as the ability of customers, investors, intermediaries (agents, brokers), and evaluators (analysts, auditors, rating agencies) to monitor and influence a company's management. Looking at banking is especially interesting, since market discipline in this field has been studied extensively. Based on existing knowledge, we develop a framework for researching market discipline in insurance that includes its most important drivers and impediments. The results highlight a significant need for continuing research. The findings are of relevance not only for European insurers and regulators, but for institutions outside Europe.</abstract>
<note type="statement of responsibility">Martin Eling</note>
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<topic>Mercado de seguros</topic>
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<topic>Empresas de seguros</topic>
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<topic>Management</topic>
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<topic>Servicio al cliente</topic>
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<topic>Intermediarios financieros</topic>
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<topic>Agencias de calificación</topic>
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<topic>Analistas de empresas</topic>
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<title>Risk management & insurance review</title>
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<publisher>Malden, MA : The American Risk and Insurance Association by Blackwell Publishing, 1999-</publisher>
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<identifier type="issn">1098-1616</identifier>
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<part>
<text>15/10/2012 Tomo 15 Número 2  - 2012 , p. 185-223</text>
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