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MAP20130029405Insurance claims management, Europe 2013. — London : Clear Path Analysis Ltd., 2013Sumario: Notable developments & issues of concern in the insurance industry today: How is the Memorandum of Understanding (MoU) set to benefit the European insurance industry?; Outlining the recent developments in the industry that are shaking up claims management strategies, and how insurers are responding; Examining the Ministry of Justice¿s role in cracking down on rogue claims management companies -- Improving efficiency within the claims management process: The importance of integration and co-operation between all parties involved in the insurance claims process; Can mobile claims reporting solutions and the use of social media significantly improve the claims process or is it just a costly trend that insurers are increasingly being forced to follow? -- Managing risk and avoiding fraud: Examining effective methods of improving fraud detection systems and minimising fraud risk in insurance claims; tackling organised motor insurance fraud 1. Mercado de seguros. 2. Reclamaciones. 3. Gestión de procesos. 4. Nuevas tecnologías. 5. Automatización. 6. Fraude en el seguro. 7. Administración de la empresa de seguros. I. Clear Path Analysis.