Insurance claims management, Europe 2013

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      <subfield code="a">Notable developments & issues of concern in the insurance industry today: How is the Memorandum of Understanding (MoU) set to benefit the European insurance industry?; Outlining the recent developments in the industry that are shaking up claims management strategies, and how insurers are responding; Examining the Ministry of Justice¿s role in cracking down on rogue claims management companies -- Improving efficiency within the claims management process: The importance of integration and co-operation between all parties involved in the insurance claims process; Can mobile claims reporting solutions and the use of social media significantly improve the claims process or is it just a costly trend that insurers are increasingly being forced to follow? -- Managing risk and avoiding fraud: Examining effective methods of improving fraud detection systems and minimising fraud risk in insurance claims; tackling organised motor insurance fraud </subfield>
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