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MAP20140016303Insurance telematics : a game-changing opportunity for the industry. — New York [etc.] : Accenture, 2013Sumario: Telematics is one of the key issues currently under the spotlight in the motor insurance industry. It has the potential to fundamentally change motor insurance propositions and impact all areas of the business, from improved risk selection and pricing, reduced claims and improved fraud detection, to an entirely new set of services resulting in higher levels of customer retention 1. Seguro de automóviles. 2. Telemática. 3. Retención de clientes. 4. Cambio tecnológico. 5. Cambio estratégico. 6. Comportamiento del consumidor. 7. Servicio al cliente. I. Accenture.