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The Insurer's guide : the winning insurer is a digital one. Do you have what it takes to be one of the winners?

Recurso electrónico / electronic resource
MAP20140041114
The Insurer's guide : the winning insurer is a digital one. Do you have what it takes to be one of the winners?. — Virum, Denmark : TIA Technology, 2014
Sumario: What does it mean to be digital insurer and why is it important to embrace digital technology today? This book highlights the importance of digital technology and assesses how insurers can leverage digital technology to meet consumers' evolving needs and gain a competitive advantage
1. Empresas de seguros . 2. Nuevas tecnologías . 3. Empresas virtuales . 4. Gestión de procesos . 5. Conectividad . 6. Servicio al cliente . 7. Satisfacción del cliente . 8. Digitalización . I. Título.