Insurance fraud and the customer : putting the customer at the heart of counter fraud strategy, tackling perceptions and meeting growing expectations
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| Tag | 1 | 2 | Valor |
|---|---|---|---|
| LDR | 00000nam a22000004b 4500 | ||
| 001 | MAP20160019933 | ||
| 003 | MAP | ||
| 005 | 20160623153329.0 | ||
| 008 | 160623s2016 gbr|||| ||| ||eng d | ||
| 040 | $aMAP$bspa | ||
| 084 | $a214 | ||
| 100 | 1 | $0MAPA20160007961$aGordon, Josh | |
| 245 | 0 | 0 | $aInsurance fraud and the customer$b: putting the customer at the heart of counter fraud strategy, tackling perceptions and meeting growing expectations$cJosh Gordon |
| 260 | $aLondon$bInsuranceNexus$ccop. 2016 | ||
| 520 | $aCommunicating the impacts of fraud direct to consumers -- Examining the customer journey to identify fraud -- Digital¿s impact on fraud -- Conclusion | ||
| 650 | 4 | $0MAPA20080591052$aFraude en el seguro | |
| 650 | 4 | $0MAPA20080607036$aLucha contra el fraude | |
| 650 | 4 | $0MAPA20080624019$aComportamiento del consumidor | |
| 650 | $0MAPA20190001342$aAdministración de la empresa de seguros | ||
| 710 | 2 | $0MAPA20160007992$aInsuranceNexus |