Centro de Documentacion de Fundación MAPFRE - What counts is (still) the customer : disruption & innovation

MAP20160032277

What counts is (still) the customer : disruption & innovation / Christoph Hoch

Sumario: As a curtain-raiser to the 28th East Asian Insurance Congress with the theme "The future of Insurance: Customer-Centricity", Mr. Christoph Hoch of Munich Re explores areas in which client-centric innovation is desparately needed

En: Asia insurance review. - Singapore : Ins Communications Pte Ltd., 2009- = ISSN 0218-2696. - 03/10/2016 Número 10 - octubre 2016 , p. 48-49

1. East Asian Insurance Congress (28th: 2016: Macao) . 2. Mercado de seguros . 3. Empresas de seguros . 4. Orientación al cliente . 5. Fidelización de clientes . 6. Estrategia empresarial . I. Título.