Pesquisa de referências

Australian consumers in the travel market : research report for phase 1 of the choice travel project

<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.loc.gov/MARC21/slim http://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd">
  <record>
    <leader>00000cam a22000004b 4500</leader>
    <controlfield tag="001">MAP20170035893</controlfield>
    <controlfield tag="003">MAP</controlfield>
    <controlfield tag="005">20171204103643.0</controlfield>
    <controlfield tag="008">171107s201509  esp||||       ||| ||eng d</controlfield>
    <datafield tag="040" ind1=" " ind2=" ">
      <subfield code="a">MAP</subfield>
      <subfield code="b">spa</subfield>
      <subfield code="d">MAP</subfield>
    </datafield>
    <datafield tag="084" ind1=" " ind2=" ">
      <subfield code="a">93</subfield>
    </datafield>
    <datafield tag="245" ind1="0" ind2="0">
      <subfield code="a">Australian consumers in the travel market</subfield>
      <subfield code="b">: research report for phase 1 of the choice travel project</subfield>
    </datafield>
    <datafield tag="260" ind1=" " ind2=" ">
      <subfield code="a">[Sydney, Australia]</subfield>
      <subfield code="b">Choice</subfield>
      <subfield code="c">2015</subfield>
    </datafield>
    <datafield tag="300" ind1=" " ind2=" ">
      <subfield code="a">42 p.</subfield>
    </datafield>
    <datafield tag="490" ind1="0" ind2=" ">
      <subfield code="a">Choice</subfield>
      <subfield code="v">September 2015</subfield>
    </datafield>
    <datafield tag="520" ind1=" " ind2=" ">
      <subfield code="a">Australian consumers in the travel market -- 1. Introduction: Scope;Research approach; -- 2. Consumer issues: Top issues affecting travellers; Domestic vs International issues; Credit cards and surcharges; Consumer issues by life-stage; -- 3.Consumer attitudes to travel issues: Australian Consumer Law and travel; Chargebacks -- 4. Culturally and Linguistically Diverse (CALD) consumers: Travel agents; Knowledge of consumer rights; Type of travel -- 5. Consumers with disabilities: Attitudinal barriers; Lack of awareness; Airlines and airports; The Disability Discrimination Act </subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20090015647</subfield>
      <subfield code="a">Viajes y travesías</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080545628</subfield>
      <subfield code="a">Turismo</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080624019</subfield>
      <subfield code="a">Comportamiento del consumidor</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20110032005</subfield>
      <subfield code="a">Informacion al consumidor</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20080589158</subfield>
      <subfield code="a">Asistencia en viaje</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="4">
      <subfield code="0">MAPA20150017925</subfield>
      <subfield code="a">Pagos</subfield>
    </datafield>
    <datafield tag="651" ind1=" " ind2="1">
      <subfield code="0">MAPA20080638146</subfield>
      <subfield code="a">Australia</subfield>
    </datafield>
    <datafield tag="710" ind1="2" ind2=" ">
      <subfield code="0">MAPA20170014836</subfield>
      <subfield code="a">Choice</subfield>
    </datafield>
  </record>
</collection>