MAP20180019616 Countering fraud in the new micro-duration insurance space. — London : CRIF Decisions Solutions , 2018 13 p. Sumario: Digital channels and insurtech are tightening their grip on the insurance industry, replacing face-to-face and the telephone as the primary way of delivering products and services. Insurers that don't embrace new business models and enhance their digital user experience face the consequence of being displaced by those that do 1. Fraude en el seguro . 2. Insurtech . 3. Medios digitales . 4. Mercado de seguros . 5. Empresas de seguros . 6. Experiencia del cliente . 7. Administración de la empresa de seguros . I. CRIF Decisions Solutions . II. Título.