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MAP20180034879Swaraj, Saurav Top trends in health insurance : 2020. What you need to know / Saurav Swaraj, Geet Agarwal, Dharmendra Vishwakarma. — Paris [etc.] : Capgemini, cop. 201928 p.Sumario: Trend 01: Market forces create pressure on health insurance industry to realign -- Trend 02: Insurers ennance transparency to reinforce customers trust -- Trend 03 Insurers provide a holistic experience to customers by offering a wude range of value-added services -- Trend 04: Insurance chatbots offer an engaging and guided customer experience -- Trend 05: wearables and digital platforms drive changes in behavior and increase Rx adherence -- Trend 06: Insurers are leveraging predictive analytics for risk profilius and early intervention -- Trend 07: API's drive data interoperability within the healthcare industry -- Trend 08: Automation boosts claims processing efficiency and may enable real-times payments1. Seguro de salud. 2. Productos de seguros. 3. Empresas de seguros. 4. Aplicaciones móviles. 5. Análisis de mercados. 6. Análisis predictivos. 7. Blockchain. 8. Inteligencia artificial. 9. Perspectivas del seguro. 10. Evolución del seguro. I. Aggarwal, Geet. II. Vishwakarma, Dharmendra. III. Capgemini. IV. Título.