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Insurers: how to lead in the new era of connectivity

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<title>Insurers: how to lead in the new era of connectivity</title>
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<namePart>Bain & Company, Inc.</namePart>
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<publisher>Bain & Company, Inc.</publisher>
<dateIssued>2019</dateIssued>
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<abstract displayLabel="Summary">Report that collects the results of a survey among insurance consumers in 16 countries to understand what are the aspects that most affect the customer experience, their habits and digital behaviors</abstract>
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<topic>Empresas de seguros</topic>
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<topic>Servicio al cliente</topic>
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<topic>Nuevas tecnologías</topic>
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<topic>Conectividad</topic>
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<topic>Transformación digital</topic>
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<topic>Experiencia del cliente</topic>
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